As a shop owner I see occasional shortages of popular parts, and this week it hit my worst nightmare. The very popular Valeo solid flywheel/clutch conversion is on backorder on the west coast until at least june 26th, and I used my last one on Friday last week. I have FOUR! R53 MINIs backed up waiting for one of these. When TJ posted here on MA they had received some of these, I called and while, in addition to thier service business, they sell parts on the internet,they still graciously agreed to sell me 2 of the 4 they had. This helped me out of the jam I was in waiting on product and underlines what great customer service they provide-even for my customers! THANKS GUYS!
I don't know if anyone else has noticed this or not, but not only with Chad & the DT crew, but with many of our vendors, we as a community are very fortunate to have such good & dedicated vendors. Most other communities have to rely on a lot of generic and non specific vendors who basiclly just push parts, sure there are a few exceptions but IMO we're very lucky to have such a good & "specific" group of people to back us up, who actually "know" and "care" for their customers. Sure it may go hand-in-hand with being in such a small & specialized community but lets not forget, it doesn't "have" to be that way, it's only because of THEM that it is. Hats Off!
As an aside for you west coast people, we also ordered up a bunch of the oil feedlines for the R56 turbo so we are a Detroit Tuned stocking dealer on those parts.