BIG THUMBS UP TO TJ & CHAD AT DETROIT TUNED

Discussion in 'Feedback, Reviews & Comments' started by Motoring Magic, Jun 6, 2013.

  1. Motoring Magic

    Motoring Magic New Member
    Motoring Alliance Sponsor

    Dec 13, 2009
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    Motoring Magic Owner, Ventura County's ONLY MINI s
    Thousand Oaks, Vta cty, socal
    Ratings:
    +266 / 0 / -0
    As a shop owner I see occasional shortages of popular parts, and this week it hit my worst nightmare. The very popular Valeo solid flywheel/clutch conversion is on backorder on the west coast until at least june 26th, and I used my last one on Friday last week. I have FOUR! R53 MINIs backed up waiting for one of these. When TJ posted here on MA they had received some of these, I called and while, in addition to thier service business, they sell parts on the internet,they still graciously agreed to sell me 2 of the 4 they had. This helped me out of the jam I was in waiting on product and underlines what great customer service they provide-even for my customers! THANKS GUYS! :Thumbsup::Thumbsup::Thumbsup:
     
  2. Crashton

    Crashton Club Coordinator

    Jun 4, 2009
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    Retired old fart
    Hooterville Ohio USA
    Ratings:
    +11,656 / 2 / -0
    Yep Chad & company are some of the best folks out there. :Thumbsup:
     
  3. BlwnAway

    BlwnAway Well-Known Member

    Nov 24, 2011
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    Ditto, doesn't suprise me.
     
  4. Metalman

    Metalman Well-Known Member
    Lifetime Supporter

    Sep 29, 2009
    12,713
    7,659
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    Ex-Owner (Retired) of a custom metal fab company.
    Columbus, Ohio
    Ratings:
    +7,913 / 1 / -0
    They are a great bunch...
     
  5. nxtMINI

    nxtMINI Active Member

    Apr 26, 2010
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    Michigan
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    +40 / 0 / -0
  6. Detroit Tuned

    Detroit Tuned Well-Known Member
    Motoring Alliance Founding Sponsor

    May 5, 2009
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    evertyhing
    Metro Detroit
    Ratings:
    +319 / 0 / -0
    We are just trying to make the world a better place and keep MINI's on the road...and faster!:devil:
     
  7. Professor

    Professor New Member

    May 4, 2009
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    BMW / MINI tech
    Kentucky
    Ratings:
    +69 / 0 / -0
    Awesome chaps they are!
     
  8. BlwnAway

    BlwnAway Well-Known Member

    Nov 24, 2011
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    I don't know if anyone else has noticed this or not, but not only with Chad & the DT crew, but with many of our vendors, we as a community are very fortunate to have such good & dedicated vendors.

    Most other communities have to rely on a lot of generic and non specific vendors who basiclly just push parts, sure there are a few exceptions but IMO we're very lucky to have such a good & "specific" group of people to back us up, who actually "know" and "care" for their customers. Sure it may go hand-in-hand with being in such a small & specialized community but lets not forget, it doesn't "have" to be that way, it's only because of THEM that it is.

    Hats Off!
     
  9. Motoring Magic

    Motoring Magic New Member
    Motoring Alliance Sponsor

    Dec 13, 2009
    397
    266
    0
    Motoring Magic Owner, Ventura County's ONLY MINI s
    Thousand Oaks, Vta cty, socal
    Ratings:
    +266 / 0 / -0
    As an aside for you west coast people, we also ordered up a bunch of the oil feedlines for the R56 turbo so we are a Detroit Tuned stocking dealer on those parts.
     

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