Placed an order with them this morning. 30 minutes later, I get a shipping confirmation. Quick like rabbit. Very impressed. Not like esc. They keep bumping back the shipping date on an order I placed two weeks ago.
I can attest to the same treatment! They forgot a VERY tiny drain plug in an order, called them up and I had one the next day!
Aaron understands the MINI market better than anyone and his customer service goes beyond what's typically expected in today's world.
Aaron has been around since day one. There are group of a select few that are top notch in the MINI world--and Aaron is in that group. He's the anti-Barry.
Outmotoring is great! ESC, well I have tried to order from there twice. There will not be a third time for me. I had no problems with shipping dates, it was the bozo who answered the phone. One reason for pushed back shipping dates is ESC doesn't stock MINI parts. They order them from Classic MINI. I get my genuine MINI parts from eMINIparts.com.
Aaron and crew are the best. Had the pleasure of talking with him and a couple of folks that work with him during the movie last year at MOTD. Helped me make an informed decision on which exhaust to purchase. Love his rewards program. Those points add up really fast and i have saved a good bit of money on my orders with them.