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Unread 07-14-2017, 12:52 PM #1
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Site Outage

All -

Over the past few weeks, we have been seeing some very odd behavior on the site. Specifically you as members would see random things stop working like profiles, garage updates, etc stop working. On the backend files were randomly going missing. I thought it was resolved last week.

Last night we had a complete site outage starting around 3:30 - 4:00AM. It appears a large number of files disappeared which required me to do a restore from a backup. I'm in the process of completing the restore. Once that happens, I will see if there is a way to restore the post that were created after the backup.

I currently do not know root cause. As I move through resolving this I will keep you update.

Please let me know if you have any questions or find functionality that isn’t working.
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Unread 07-14-2017, 01:08 PM #2
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Quick Update -

The hosting provider said the restore is still in process due to the overall size. I'm working with them to try and restore the missing post from the last 48hrs... still working on it.

Just wanted to keep everyone in the loop. Let me know if you see any issues etc.
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Unread 07-14-2017, 08:36 PM #3
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Thanks for your hard work Sully.
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Unread 07-15-2017, 01:28 AM #4
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Yea thanks! I think I need a restore. I wish I had a backup from my 20's
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Unread 07-15-2017, 01:46 AM #5
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Quote:
Originally Posted by MCS02 View Post
Yea thanks! I think I need a restore. I wish I had a backup from my 20's
I'd settle for my 30's. I don't think I could survive my 20's again.
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Unread 07-15-2017, 05:50 AM #6
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Thank's Sully....

It's Verking again...
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Unread 07-15-2017, 05:51 AM #7
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Weird...

When I posted the thank you...

Got an error message
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Unread 07-15-2017, 05:52 AM #8
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Still acting weird...
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Unread 07-15-2017, 12:28 PM #9
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Thanks, really hate that it went down. I'm still working on testing different things on the restore.

Metalman - what type of error did you get?
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Unread 07-15-2017, 12:29 PM #10
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Ok - looks like I see the error.. error 500. I will have to look into that one. I'm still working on the restore, but that wasn't happening yesterday. I wonder if this is because I posted this in the middle of the restore.

I'll start a "Test" thread and also check others to see if the "500" errors are happening.
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