My Cooper S has started to steer hard after making a sharp turn recently. I am trying to get a copy of the factory letter as I have misplace the one I was sent.
Welcome, thanks for joining Motoring Alliance, the FUN and Friendly MINI Community. You can call MINI US at 866-ASK-MINI Your local dealer should also have access to a list of VIN's that are eligible for the new pump under warranty. You can find a copy of the letter posted here on Motoring Alliance at http://www.motoringalliance.com/forums/mini-news/18080-mini-extends-power-steering-pump-warranty-1st-gen-models.html#axzz2V4peTyUd
Welcome to MA. I had my pump replaced about 2 months ago. I started by calling Mini US. Then I called the dealer. No one asked for the letter. Good luck.
Having a little more trouble actually getting reimbursed from MINI for my pump that was replaced 2 years back. I got the letter and followed instructions I got on the phone for sending copies of repair bills to them, but have heard nothing but crickets chirping since then.
Welcome to the coolest MINI forum on the net...... Contact your local MINI dealer and let them know your P/S is going out and you that you need an appt.