Mini of Dallas

Discussion in 'Starting Line - New Member Introductions' started by MINIWING, Nov 3, 2010.

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  1. MINIWING

    MINIWING New Member

    Sep 4, 2010
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    I have taken my car into MoD for the first time, and I have to say that I havent been impressed with their customer service. My car has been with them two days, and I have a loaner; but the motoring advisor seems very unfriendly. Is this what I have to look forward to at the only place that services my MINI? :arf:
     
  2. Nathan

    Nathan Founder

    Mar 30, 2009
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    Once you get the car back please add a review of the service experience.

    MINI of Dallas - Product and Service Reviews

    Who is your motoring advisor?

    The Service Director at MoD is John Witt, don't hesitate to contact him to let him know of your plight.
     
  3. YesIFit

    YesIFit New Member

    May 25, 2009
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    Hmm ... I've always had good service there. Who is your SA? As Nathan mentioned, John is very quick to make things right for people.
     
  4. MINIWING

    MINIWING New Member

    Sep 4, 2010
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    I may have been to quick to judge. My car was kept three days, and they provided me with a 2011 convertible, and all was under warranty. I just think the service advisor could have been a little more personal and caring.
     

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