J.D. Power released its 2014 US Sales Satisfaction Index Study and MINI tops the*Mass Market Brands category for the fifth consecutive year. The study: measures satisfaction with the sales experience among new-vehicle buyers and rejecters—those who shop a dealership and purchase elsewhere. Buyer satisfaction is based on four factors (in order of importance): working out […] More...
It was a "US Sales Satisfaction Index Study" and had nothing to do with the car at all. Did you find a dealership? Yes Did they all smile and greet you when you walked in? Yes Did salesman offer you food and Drink? Yes Did you buy a car? Yes
