I have a 2011 Mini Cooper with the alarm option from the factory. From DAY 1... if the sunroof is open or the windows are not completely shut, the alarm goes off within a minute or so of walking away from the car. This is my second Mini Cooper with the alarm and my 2008 did NOT do this. Brought it in the first time and they said they "reset the system". No luck Brought it in the second time and they said everything is operating as it should and they gave me the instructions for deactivating the glass-break sensor by locking the car with the fob holding a button on the door or something. HOWEVER... that's not a solution... it's a work around. I didn't pay $1000 for an alarm and comfort access to bypass the alarm and lock/unlock the car with the fob in my hand. The Dealer said he's seen this before with 2011's and instructed me to call Mini Support.. which I did. They called back today and said the alarm is functioning as it should and I should manually deactivate it when locking the car. I explained this is really unacceptable and she asked what I wanted... to which I replied "the alarm to work normally". I'm at a loss as to what to do at this point. I've owned numerous BMW's and Mini's... all with comfort access and the factory alarm... and NEVER had this issue. Any advice would be greatly appreciated!!!:mad2::mad2::mad2: