Exterior 2nd Gen Most liked posts in thread: Filler neck/gas cap insert piece, paint peeling for the 8th time now?!

Interesting that they think they can void a lifetime warranty just because they believe something is defective....

Soooo, they think the plastic part is defective.... The same plastic part that doesn't have the paint peeling....

They are in the business of painting car's aren't they?

 

Get some touch-up paint and step back a couple feet. You'll never see it.

 

Going to a shop that AAA recommended makes them partially responsible for the lousy repair job you received. Tell them what has happened up till now and that you want them to have another shop repair the car properly as shop number one isn't capable. Tell them a friend told you to do this and your friend worked automobile insurance claims for 25 years with State Farm and USAA.

 

I think that the 'prep' work on the first paint job was faulty and the additional paint was applied without correcting the initial problem. I don't think the shop ever took the paint down to bare metal and the cause has never been dealt with properly.

A definition of insanity is doing the same thing over and over again and expecting different results. Ten times with the same result??? Cut your losses in dealing with that shop and find a new shop--the original shop won't fix the problem.

 

Caliber Collision is a favored shop for insurance companies. That, to me, is a red flag. That tells me that they work for the insurance companies, not the car owner. And, for the average car owner, I'm sure they they do a more than satisfactory job.

My last accident, rear-ended by an uninsured non-citizen, Allstate recommended Caliber Collision, and offered the "lifetime guarantee" if I used them. I declined, and went with a shop that was well known for doing great work on German cars (I had an Audi at the time).

Shops like Caliber Collision are fine for most car owners, but picky people like me, and apparently you, need to choose shops carefully.

CD

 

You're in a very delicate spot. Your insurance company is responsible for the 'cost' of repair but they are not responsible for the quality of repair UNLESS you took the car to that particular body shop at their request or recommendation. If they sent you there I would look to them to have someone else repair it that knows what they're doing. If you went to that shop because you wanted to it's pretty much all on you. If the shop isn't willing to do any more (it would probably fail again any how) your only option would be to get an estimate from a reputable shop and take shop number one to small claims court.

 

This is more than likely the problem right here. If the bare metal is mechanically cleaned and then chemically cleaned the adhesion of paint should not be a problem.

 

FWIW, I seem to be having the same issue with my GP.

Pretty sure the panel's been painted on my car too, possibly at the port before it was ever delivered.

 

The shop want to void the warranty because of it's the manufacturers fault after they took it down to bare metal and repainted it? Once it's down to the metal the manufacturer's paint job it's a question anymore.

 

When something doesn't work out.... It's always because of the "other" guy...

 

The same thing "just" happening to my NEW paint job.:frown2: The shop said that they should have removed the insert and painted it separately. I got an apology and a bring it by we will make it right for you response. The shop that painted my MINI is going to get a fresh new part and they will be airbrushing the paint to blend it in so it will not show having been painted separately and repainted.:ihih:

 

Oh wow. Heads would've rolled had a bodyshop done that to my car.