The Vendor involved was not, is not, nor will ever be a Vendor on Motoring Alliance Some time ago a member of Motoring Alliance wrote of their experiences with a vendor that sells a full line of aftermarket parts for many types of vehicles. Over the course of a few days the issue was resolved and the original poster indicated the issue had been resolved in the thread. Today I received an email from the "legal attorney" as the person called themselves about the thread. The "legal attorney" demanded that the thread be removed citing that the issue has been resolved, calling it a "simple communication problem". This kind of tactic annoys me to no end. What gets my goat is that if this had a positive review of the company I'm sure they never would of contacted asking for it to be removed. However, since this review is unflattering they want it removed. They contend the matter has been resolved, which the OP does state, therefore it should be removed. I do not share these sentiments. The thread stands in it's entirety.
On what possible legal grounds? M/A didn't write the review, the customer did. Their issue would be with the customer in my view. That's not to say they couldn't put some sort of heat on him, but I think the first amendment should cover him nicely. I agree, do not back down, he's on a fishing expedition.
Oh no...it's a "legal attorney" doing the heavy lifting. Wow. Presumably the rest of the letter to Nathan made sense. I thought that using a term like "legal attorney" was confined to those "Dear Sir/Madam: My name is Hiram Montague, Esq. and I need your help in transporting USD $2 million out of the country" letters.
Now I think that's what you look like Chuck :lol: But seriously Nathan... stand your ground and tell them to **** off.
Heh Heh Heh..... Actually stated that he / she was a "legal attorney???? Saul Goodman..... My hero.... Good enough for Mr. White.... Good enough for me....
Personally, I think they'd appreciate it staying. It shows there WAS an issue and it was resolved. I'd tell 'em to pack sand. Hell, post a link to it so we can all see it!
You could tell them that if they really wanted their product to be legit, they would sponsor the site, and tell us what the problem was, how they addressed the issue to the customer's satisfaction, and even tell us how great their product is/was and how they stand behind it, even of the fully objective 3rd party review may disagree. I hardly think sending in lawyers to have an unflattering review removed from a forum that is set up for people to state opinions is good promotion for your product. If the product isn't good enough, you improve it.
They apparently haven't learned the lesson that sometimes it is best to let sleeping dogs lie. Tactics like they are using will only serve to make the problem more well known rather than less.