If you bought your Mini from Global Imports in Atlanta, or plan to...BEWARE! The service dept is a joke. and I'm not basing my opinion just on my own experience. I have a few friends with bad experiences there as well. worse then mine too. I scheduled my 1yr maint this week. Brought it in at 7:30am on tues. Also, asked them to do an allignment and fix a rattle in the rear. Picked up my car at 4:30pm. Alignment done, Rattle Fixed, Annual Maint... not so much. I asked the service guy why it wasn't done, he said it was. I said, please give me paperwork showing it was done. Oh.. let me look it up, he said. Looks like it was done in November, he says. I say, i brought it in for a detail. No service was done. I have paperwork to prove it. So as compensation he promisses to have the car picked up at my office (a few miles away) and get it serviced and returned. That was 3 days ago. He's promised it would get done everyday since. I have never had so many problems getting service done. I had other, less troublesome screwsups during previous visits. so buyers beware!!