Mini News MINI Extends Power Steering Pump Warranty on 1st Gen Models

Discussion in 'MINI News and Articles' started by Nathan, May 23, 2013.

  1. Mr. Jim

    Mr. Jim Mudshark
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    Get it taken care of right away otherwise you'll have to disconnect the battery every time you stop.
     
  2. Norm03s

    Norm03s New Member

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    True that.:crazy:
     
  3. Norm03s

    Norm03s New Member

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    I got suspicious and called the parts department to get a price on a pump, $816.88 . So I asked if they had it in stock, they replied that, they have plenty in stock. So now that I have been lied to, I don't trust my MA.:mad:

    So, what are the differences between the old pump and the new?
     
  4. rkw

    rkw Well-Known Member

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    I saw a post on NAM. The warranty work replaces the fan, pump, and harness. Only the harness is backordered.
     
  5. Norm03s

    Norm03s New Member

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    Thanks for the heads up.:Thumbsup:
     
  6. rkw

    rkw Well-Known Member

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    Had my power steering pump + fan replaced yesterday. A relief to get it done. It went out once for me and once for my wife, both times while parking (working again when it was time to leave). Parking is when you need power steering the most, but I'm glad it didn't go out while driving in traffic.

    My 2006 isn't covered under the new warranty extension. There's a rumor that MINI may expand the program to include the later 1st gens.
     
  7. Norm03s

    Norm03s New Member

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    They installed the new harness too? I was under the impression that this is a new version pump, fan and wiring harness. Does it mean that because your 2006 isn't covered, that it already has these parts?
     
  8. rkw

    rkw Well-Known Member

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    I had it done at an independent shop and they only replaced the fan and pump. My 2006 already had the newer 2005 power steering (still failed anyway) and I don't know whether MINI has updated these parts yet again.
     
  9. C.I.

    C.I. New Member

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    after dealing with intermittent stalls in the power steering (usually on the highway!), I would pull off the road at the first opportunity, turn off the engine, restart and was fine. I get the letter from MINI, after Way Motor Works posted a note about this issue, make an appointment, only to arrive and find out no more parts in stock... I drove 2 hours to the closest dealership only to be turned away for a later appointment. While things could be worse, anyone else having issues with their dealership?
     
  10. ScottinBend

    ScottinBend Space Cowboy
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    So are you saying you did or did not have an appointment?
     
  11. MCS02

    MCS02 Moderator
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    So as luck would have it my PS has gone out about 3 times. It does come back though. I called the dealer to get it replaced and was told by a service writer that the parts were on back order. I asked if she would like my name to put me on a list to call when the parts arrive. I was told no just call from time to time to see if they have them. Yea right! I'm friends with one of the parts guys because I buy so many parts. So I called him. He said its a total of 9 parts they need to do the job. My dealer is missing 4 rubber mounts. He had to call me back after looking into why they didn't have the parts.He called Germany and found out they had 1400 of the in stock and another 2000 on the docks ready to ship. They are filling the orders in the order they come in from the dealers. Now the bad news a total of 4000 have been ordered. he said to call him in two weeks.
    Sorry long post, I hope it helps if your like me waiting to get it fixed.
     
  12. Norm03s

    Norm03s New Member

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    Same story I got.
     
  13. katie5k

    katie5k New Member

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    power steering/dealer issues

    My steering failed less than 2 months after I bought my 2012 Countryman. I called the service manager who told me,"There's absolutely no reason for that to happen. Are you sure you didn't stall the car?" He told me it would be a waste of time to bring it in. After trying every hour or so it was fine. Two weeks later I brought it in for a myriad of other issues. After 8 days (!) they told me I needed a new "module" but wouldn't tell me what it was for. The service manager told me I wouldn't understand. So I called MINI USA and they told me it was for the power steering. Turns out it is a very common problem in MINI's. So why wasn't the dealership aware of it? Why would they dismiss something potentially dangerous? NHTSA knows about it. The WSJ had an article about a month ago - MINI was #1 in safety related complaints out of all cars sold in the US. Power train problems, steering failure and seat-belt/restraint system failure.
    I love my MINI - the dealership, not so much.
    katie5k
     
  14. KittyMini

    KittyMini Club Coordinator

    Jun 24, 2009
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    Um, you wouldn't understand???
    That's BS!

    I would tell your dealership to go **** themselves and go somewhere else from now on :mad5:
     
  15. Crashton

    Crashton Club Coordinator

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    Wow does your dealer suck. This & the fact in another thread you said it was 5 days before they could sell you a tire. I suggest you find a better dealer. Ask around & someone should be able to point you to a good one.
     
  16. CHKMINI

    CHKMINI Club Coordinator
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    Where do you live?
     
  17. Crashton

    Crashton Club Coordinator

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    Somewhere in Massachusetts Mark.
     
  18. Jason Montague

    Jason Montague New Member
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    :cornut: I always watch for Ms Kitty's posts. They're great and to the point. Please keep it up Ms Kitty. I'd call her the female DaveO. but Ms Kitty can read and write(hope they're both laughing at this):lol::lol::Thumbsup:

    Jason
     
  19. Norm03s

    Norm03s New Member

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    4 weeks now I have patently waited, not a freaking word. I done with patent.
    Has anyone, had this warranty work done anywhere in the USA?
     
  20. Norm03s

    Norm03s New Member

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    Nathan, can you provide the link to that letter.
    I have MINI assistance on the line, they say if I didn't get a letter mine isn't covered.
    It does say "certain Mode Year 2002-2005". The person I have on the phone, is saying if I didn't get a letter I'm not affected. I have a July, 2003 MINI Cooper S.
     

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