Most liked posts in thread: New MINI Customer Service Program :: The Motorer Pledge

  1. t3hwookiee

    t3hwookiee New Member

    Dec 30, 2011
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    Jackie Cooper MINI in OKC does too! :)

    I may need to swing down to DFW for that bay day though, that's awesome!
     
  2. Jason Montague

    Jason Montague New Member
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    Jan 5, 2010
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    :cornut: Contact: MetroplexMini on line. One needs to be a club member at ~ $20/year.:Thumbsup:

    Jason
     
  3. t3hwookiee

    t3hwookiee New Member

    Dec 30, 2011
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    Thanks Jason! :)
     
  4. pmsummer

    pmsummer Well-Known Member

    Apr 3, 2012
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    Semi-retired planner
    Jack Coffee Hays County, The Republic of Texas
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    MINI of Austin does a great job on the pledge, except... the City of Austin won't let them wash the cars. Next year, the City of Austin won't let them put your parts/swag/maintenance purchases in bags.

    Yea! MINI of Austin!

    City of Austin, meh.
     
  5. Jason Montague

    Jason Montague New Member
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    #21 Jason Montague, Aug 9, 2012
    Last edited: Aug 9, 2012
    :cornut: I'm also a Texan and Texans all know that Austin is a suburb of San Francisco that just happens to be in the middle of Texas. This happened when Austin for some unknown reason became a nut magnet for hippies and alternate life style types, go figure.:crazy:

    Jason
     
  6. pmsummer

    pmsummer Well-Known Member

    Apr 3, 2012
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    Semi-retired planner
    Jack Coffee Hays County, The Republic of Texas
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    Sodom-on-the Colorado, I call it.

    ...but not as wild as Tioga.

    ;-)
     
  7. Metalman

    Metalman Well-Known Member
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    Sep 29, 2009
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    Ex-Owner (Retired) of a custom metal fab company.
    Columbus, Ohio
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    Jason....
    Can't remember.... Ahhhh.... Are you from Austin???
    Heh heh heh..... Just kidin.... Not that there is anything wrong with being from Austin.....:D
     
  8. pmsummer

    pmsummer Well-Known Member

    Apr 3, 2012
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    Semi-retired planner
    Jack Coffee Hays County, The Republic of Texas
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  9. Jason Montague

    Jason Montague New Member
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    Jan 5, 2010
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  10. pmsummer

    pmsummer Well-Known Member

    Apr 3, 2012
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    Semi-retired planner
    Jack Coffee Hays County, The Republic of Texas
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  11. rum4

    rum4 Club Coordinator
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    Aug 17, 2011
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    I think my dealer pretty much exemplify's the pledge. MINI of Charlotte NC.
     
  12. DneprDave

    DneprDave Well-Known Member
    Supporting Member

    Oct 23, 2010
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    Pacific NW
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    I haven't had a hug from anyone at the dealer, but they are all very polite and they even remember my name when I stop in. When I ask technical questions, the shop foreman comes out and answers them.

    Dave
     
  13. Minidave

    Minidave Well-Known Member
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    Dec 22, 2009
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    Overland Park, Ks
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    Mine absolutely does, 110%

    Baron MINI in KC.

    I was going thru last year's service tickets to update the oil change and tire rotation intervals in my service book and I found a little item on one ticket I hadn't even noticed, and they never said a word - the chrome tends to peel off on the new gen key fobs, they put a new chrome on for me!

    That's tending the details!
     
  14. Winston

    Winston New Member

    Feb 27, 2012
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    Dreamliner Captain
    Kingwood, TX
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    Overzealous

    Momentum MINI, Houston washed Winston even though I told them to skip it. Peeled off my sunroof graphic! Good intentions, but not so good on the listening skills...
     
  15. VioletDC

    VioletDC Member

    Mar 27, 2010
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    Copyeditor
    Leesburg, VA
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    Passport MINI of Alexandria, VA is gr8! My SA, David, gets hugs from me all the time! :wink:

     
  16. 1972Austin

    1972Austin New Member

    Mar 20, 2011
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    Yorktown, Va
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    Checkered Flag MINI in Va Beach destroys the pledge.

    Shawn
     
  17. BRG_Paul

    BRG_Paul Active Member

    Nov 20, 2011
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    Turbomachinery Engineer
    York, PA
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    MINI of Baltimore County [MD] upholds the pledge very well....
     
  18. Nathan

    Nathan Founder

    Mar 30, 2009
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    Thats good to hear that their service end does "get it" I can tell you from visiting the place and talking to the sales staff they they don't. I won't call them Motoring Advisers cause to me they came off as sales people first. Might as well be selling dishwashers for all they knew.
     
  19. rograyson

    rograyson New Member

    Apr 3, 2012
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    They aren't doing a stellar job on my delivery. Doesn't help that I can watch RORO's going in and out of Bremerhaven on portvision.com, and know ship schedules. Best I can tell it's been sitting on the dock for 2 weeks, hopefully I will get an update tomorrow from my MA.
     
  20. Jason Montague

    Jason Montague New Member
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    :cornut: Mini of Dallas, simply the best. Once a quarter they, with Metroplex Mini Club, have DIY day and provide bays/lifts/techs/parts for sale. They're amazing.:Thumbsup:

    Jason