Most liked posts in thread: New tire blowout

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  1. 08 Cooper S

    08 Cooper S New Member

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    #15 08 Cooper S, Oct 23, 2015
    I called Michelin, and to my surprise, I was speaking to a rep within 1 minute. I told him the issue and my concern for safety and the other 3 blowing out. He explained that if it is indeed a defect, it will need to be noted by a dealer & a direct call to Michelin describing the problem. If it is a safety issue, then Michelin will replace 1 or all tires at no charge. I was put on hold for about 2 minutes as He checked my area for a dealer (It was Town Fair Tire), called them and made them aware of the case.
    So today I made it down to TFT with the car and blown tire, they "inspected" and it drew some attention as they have not seen such an issue. The tire was discontinued & they are recommending that all 4 be replaced for the sake of safety. Unfortunately, they were closing and asked me to come back in the morning, because these type of things could take a bit of time.
    We will see! I am hopeful!

    Thank you all for your feedback. I would not have made it this far without you! BP
     
  2. Steve

    Steve Administrator
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    #10 Steve, Oct 21, 2015
    This is true, but if the guy is your buddy he might be able to get the dealer (or Michelin) to replace. He just needs to not mention they were on your car at the time...
     
  3. 08 Cooper S

    08 Cooper S New Member

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    #18 08 Cooper S, Oct 27, 2015
    Update...
    Apparently Michelin no longer makes a run-flat tire for the Cooper?? This is what they told Town Fair Tire, and because TFT refused to put a non-run-flat tire due to safety, Michelin is paying for a set of new Run-Flat All season Bridgestones for the car. Labor & Material!

    They will be installed today. Have a great day!
    BP
     
  4. Savvy

    Savvy Well-Known Member
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    #19 Savvy, Oct 27, 2015
    Well, you made out like a bandit then. Good going!

    Although, if I were you, I'd sell the run flats off to someone and get non-runflats.
     
  5. Firebro17

    Firebro17 Dazed, but not Confused
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    #14 Firebro17, Oct 21, 2015
    I did some checking and found Michelin has issued a safety recall on several of their tires, for sidewall blowouts on new tires. Check the Tire Safety Group website to see if your tires are included in the recall. I've attached a snapshot of the page I was reading. Good luck and please keep us up to date on the results.
     

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  6. Steve

    Steve Administrator
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    #23 Steve, Oct 29, 2015
    Hey, some people don't hate run flat tires. OP may just be happy Michelin played ball long enough to pay for a fresh set.

    Even those of us who hate run flats have to agree pretty much any new tires (other than counterfeits) are better than one tire that already catastrophically failed and three others that may follow suit. And it's all four tires, all free, labor included. I say he got lucky here and good on Michelin for stepping up.
     
  7. 08 Cooper S

    08 Cooper S New Member

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    #24 08 Cooper S, Nov 2, 2015
    Yes, Thank you. This is how I am leaving it. Not going to push my luck. I was very happy that I was able to get what I got!
     
  8. Metalman

    Metalman Well-Known Member
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    #21 Metalman, Oct 28, 2015
    Yeah... Run Flats are the pits...

    If it was me.... I'd tell Michelin.... Give me Michelin not Bridgestones... Don't loose me to your competitor... Just give me the Michelin Pilot Super Sports and we'll call it done...
     
  9. old81

    old81 Club Coordinator
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    #4 old81, Oct 20, 2015
    No, but I agree that looks like dry rot. What is the date on the tires, tread depth does not equal a good tire.

    If it was less that 3 years old, call the manufacturer and see what they say!
     
  10. Firebro17

    Firebro17 Dazed, but not Confused
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    #22 Firebro17, Oct 28, 2015
    ^^^ That would be my approach. But, it sounds like it's a tire shop that offered you the alternative brand... If that's the case, I'd probably go back to that manager and tell him/her that you want to speak to the Michelin folks again. Impart the knowledge regarding their defective product and mention that you have additional information you'd be willing to discuss in the presence of your attorney. This is, of course, if you've got a burning desire to stay with the Michelin brand. Not saying that you haven't, but I'd definitely make them perform, so to speak, and not let them off the hook too easily.
     
  11. Savvy

    Savvy Well-Known Member
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    #2 Savvy, Oct 20, 2015
    When was the tire made? That looks like dry rot.
     
  12. Steve

    Steve Administrator
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    #12 Steve, Oct 21, 2015
    Given that date stamp, if nothing else I think this ^ is a good reason to contact Michelin. They may be no help but I'd still try it...that is, if nothing else works.
     
  13. MCS02

    MCS02 Moderator
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    #3 MCS02, Oct 20, 2015
    No but I know I would be on the phone with Michelin. Glad your ok. How fast were you going when it happened?
     
  14. gjxj

    gjxj Member

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    #5 gjxj, Oct 21, 2015
  15. Crashton

    Crashton Club Coordinator

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    #6 Crashton, Oct 21, 2015
    Since the tire is brand new then yes it could very well be defect. As others have said what's the date code on the tire? Low pressure can also cause a failure.
     
  16. BruceK

    BruceK Active Member

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    #7 BruceK, Oct 21, 2015
    So..... what happened?

    What was the date code on the tire that blew?

    Did you talk to the place that installed the tires? What did they say?

    Do you have 3 other ticking rubber time bombs on your car?
     
  17. 08 Cooper S

    08 Cooper S New Member

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    #8 08 Cooper S, Oct 21, 2015
    So, to try to answer your questions, about my question.
    MFG: week 38 in 2013
    Speed: 40 mph
    No other problems

    The story on the tires:....
    My buddy purchased a 2014 coupe John Cooper with this tire/wheel combo on it. He changed the wheels/tires after 400 miles because they(his wife) did not like the black style wheel (I love it...) They sat around for a little while in his garage. I purchased them & put them on my 08. That was 2 weeks ago. The tires still have the little nubbies on them!!

    Do I call Michelin direct & what could I expect out of such a call??
    BP
     
  18. Savvy

    Savvy Well-Known Member
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    #9 Savvy, Oct 21, 2015
    You can try... but buying them secondhand you may be up $#!+'s creek.
     
  19. Firebro17

    Firebro17 Dazed, but not Confused
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    #11 Firebro17, Oct 21, 2015
    Maybe your buddy has a paddle.....
     
  20. Firebro17

    Firebro17 Dazed, but not Confused
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    #13 Firebro17, Oct 21, 2015
    I agree with the alarm over the age of the rubber. I'm thinking, even with the date stamp as it is, if that other guy's car sat much without moving, or if after that set was removed they were stored improperly, well... Who knows..?

    Tuff luck though on the Michelin's. I'd get together with your buddy to make Michelin answer some questions.
     
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