1st Gen R53 Cooper S Poor RMW Tune Experience

GAFB, My pinging was fixed with some octane boost. I emailed Jan that information right after the last file he sent me. From the beginning of mod 1 and mod 2 I kept telling him my idle was running too high and wanted that fixed. He fixed it in mod 3 but mod 3 made my car perform poorly because the timing was pulled back so far, so I went back to mod 2 and asked him to fix the idle in mod2. I don't think that is too much to ask. I have heard nothing from him and that's what makes me the most angry. If I have to deal with a high idle from now on because he wont fix what I paid for then maybe PayPal will make it right.