2nd Gen R56 Cooper S R56 High Pressure Fuel Pump Warranty Extension

Discussion in '2nd Generation: 2007+ R55 through R61' started by Metalman, Aug 13, 2010.

  1. Metalman

    Metalman Well-Known Member
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    Sep 29, 2009
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    Got this in the mail today........

    Looks like MINI is extending the warranty on the R56 N14 (Turbo) engine 2007 - 2009 model year to 10 years or 120,000 miles.:Thumbsup:



    [​IMG]
     

    Attached Files:

  2. iwashmycar

    iwashmycar Active Member

    Jun 1, 2009
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    Excellent news indeed, since i've not had mine go out....yet
     
  3. Dr Obnxs

    Dr Obnxs New Member

    Jun 11, 2009
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    About time....

    that they step up to the plate on some obvious design issues. Now what about drivetrain warranty extensions for the cold start issues, and warranty extensions for the power steering system?

    Well, one out of three is a start.....

    Matt
     
  4. Johngo

    Johngo New Member
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    I received this also.
     
  5. Metalman

    Metalman Well-Known Member
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    I was kind of wondering if MINI did this because if it was connected to the emissions, and they were federally mandated to do so. The cold start and power steering issues aren't, so we can all go pound sand on those problems.
     
  6. Dr Obnxs

    Dr Obnxs New Member

    Jun 11, 2009
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    Don't think so...

    but who knows. Usually, the driver is more safety related. But maybe they're finding that so many of these suckers are going south that it's being noticed and they're buying off worry with warranty extensions.

    Another theory is they've gotten the manufacturer to step up and cover parts cost, so then MINI/BMW can "afford" to do the right thing.... But that would just be too synical.... Hmmmmm....

    Wonder if Gabe and DB would ask the powers that be why they'd do warranty extensions for the HPFP but NOT the power steering pump? Oh, and I've read that in England, MINI was honoring power steering pump failure replacement requests way out of warranty.... Here? Not really...

    Matt
     
  7. jiminni

    jiminni Well-Known Member

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    The pump in my wifes car went out at 1 year and 15K miles. We got the letter also.
     
  8. MinixB

    MinixB New Member

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    Power steering system?? :confused:
     
  9. Rixter

    Rixter Well-Known Member

    Jun 14, 2009
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    Us in Canada will probably have to beg for such a letter :mad:
     
  10. cal330ci

    cal330ci New Member

    Aug 30, 2010
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    Yeah I havent heard about this... changed quite a few of though
     
  11. Rixter

    Rixter Well-Known Member

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    Good news on the HPFP for us Canajuns :Thumbsup:

    I phoned MINI Canada and they were less than helpful. Wasn't even aware of any US warranty extension and said they had heard no such directive for Canadian customers. My next step was to contact my local dealer. He too hadn't heard anything. Finally I was getting a little PO'd so I thought I'd go right to the top and try Franz Jung, president of BMW Canada. Not that he could do anything for me, but it was worth a try. In my research I came across another guy at HQ who looked promising, Robert Dexter (Product and Technology Specialist BMW Canada). I emailed Robert with a JPG version of the letter that was sent to US customers. I did not quote my VIN. I didn't have very high expectations I must say. I was pleasantly surprized today when I recieved the following email back from BMW Canada:

    Dear Mr. Liang;

    Thank you very much for contacting MINI Canada.

    For the vehicle following VIN number WMWM... MINI Cooper S, we can confirm that the warranty on the High Pressure Fuel Pump has been extended to 10 years or 200,000 km (whichever comes first). If there is anything else that we can help with please feel free to email back.

    Sincerely,
    Matthew
    Customer Interaction Specialist
    MINI Canada


    I actually forwarded the message to my the service manager at my local dealership. I think BMW Canada could do a much better job of communicating this but nevertheless I'm very pleased that I'm covered and that I didn't have to kick up a big fuss.
     
  12. Metalman

    Metalman Well-Known Member
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    Heh Heh.....
    Nice going Rixter.
    You Da Man!:cornut:

    Now how about helping all those R53 owners with the steering issues?:D
     
  13. Rixter

    Rixter Well-Known Member

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    Thanks Chuck. :blush2:
     
  14. pharmd718

    pharmd718 New Member

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    thanks :beer
     
  15. gmccaugh

    gmccaugh New Member

    Oct 28, 2011
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    Looks Like Bad NEWS for Canadjun's on HPFP's! I asked through MINI.CA!
    Here's the response:
    From: [email protected] [mailto:[email protected]]
    Sent: Friday, October 28, 2011 12:41 PM
    Subject: RE: Message From MINI.ca [1-2073901268]

    Hi Gordon:

    Thanks for contacting MINI Canada. We appreciate your inquiry.

    At this time, there are no extensions on warranties for HPFPs in Canada. Unfortunately, what you sent applies to US vehicles only. MINI NA only applies to vehicles from the United States, not Canada.

    If you have any additional questions, please contact us at 1-866-DRV-MINI. We would be happy to lend a hand.

    LET'S MOTOR.
    MINI Canada

    Dan Miller
    Customer Interaction Specialist
     
  16. Metalman

    Metalman Well-Known Member
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    See.... it all goes back to that French and Indian War. You guy's coulda beena parta us.... Including our warranty rights. Now you'll just have to move south like Lotsie did.....

    Just think about it.... Stranded with low fuel pressure on a ice cold Canadian night, rampant with horny moose running loose.... Not a pretty thought....

    [​IMG]

    You guy's need to put some pressure on MINI Canada.....

    Sheesh..... Get that last dig.... "LET"S MOTOR".... Tell Dan it's pretty tough to do "IF YOUR FUEL PUMP DOESN'T WORK".....
     
  17. Rixter

    Rixter Well-Known Member

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    Gord did you read my post above? I got an email from MINI Canada stating the 10 year warranty
     
  18. mrclean

    mrclean New Member

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    Thank you so much for the heads up notice on the extended warranty for the 2007 S high pressure fuel pump...that will be a great insurance if ever I need it!
     
  19. turboguy327

    turboguy327 New Member

    Mar 17, 2012
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    What are signs of a failed high pressure pump?? I'm having cold start power issues with my 07 MCS with 65k miles.
     
  20. turboguy327

    turboguy327 New Member

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