Pre Migration Site problems on AOL, IE

Discussion in 'Site Feedback' started by cristo, Mar 27, 2016.

  1. Friskie

    Friskie Well-Known Member

    Jul 20, 2009
    1,650
    1,333
    113
    Highly motivated retiree
    In the here and now, for now.
    Ratings:
    +1,339 / 0 / -0
    This exact sequence yesterday on Chrome except:
    Redirect to: Bizrate
    Tried it again and : 'One Moment...' then to goodmayor.com
    Weird stuff this. I've had no problems today using good old fashioned IE.

    Zapski's take on this makes sense as the hole thing started a few days ago when I selected M/A from my favorites and Norton immediately blocked a virus. Got that dealt with then retried M/A and all this silliness started.
     
  2. rkw

    rkw Well-Known Member

    May 7, 2009
    1,253
    443
    83
    San Francisco
    Ratings:
    +449 / 0 / -0
    I was being redirected this morning when I was on my Mac laptop tethered to a phone. I ran ping and traceroute on the console:

    $ ping www.motoringalliance.com
    PING www.motoringalliance.com (213.184.126.162): 56 data bytes
    64 bytes from 213.184.126.162: icmp_seq=0 ttl=49 time=310.408 ms
    64 bytes from 213.184.126.162: icmp_seq=1 ttl=49 time=277.379 ms

    $ traceroute www.motoringalliance.com
    traceroute to www.motoringalliance.com (213.184.126.162), 64 hops max, 52 byte packets
    1 192.168.43.1 (192.168.43.1) 2.572 ms 1.912 ms 1.720 ms
    2 172.26.96.161 (172.26.96.161) 138.116 ms 20.574 ms 57.663 ms
    3 172.16.126.124 (172.16.126.124) 67.586 ms
    172.16.126.100 (172.16.126.100) 170.230 ms
    172.16.126.124 (172.16.126.124) 115.597 ms
    4 12.249.2.49 (12.249.2.49) 61.057 ms 128.804 ms 111.378 ms
    5 12.83.180.82 (12.83.180.82) 104.365 ms * *
    6 gar23.sffca.ip.att.net (12.122.114.5) 32.149 ms 29.285 ms 45.913 ms
    7 192.205.32.210 (192.205.32.210) 58.275 ms 73.471 ms 76.658 ms
    8 ae-117-3503.edge3.london1.level3.net (4.69.166.138) 179.157 ms
    ae-116-3502.edge3.london1.level3.net (4.69.166.134) 183.743 ms
    ae-115-3501.edge3.london1.level3.net (4.69.166.130) 179.120 ms
    9 ae-115-3501.edge3.london1.level3.net (4.69.166.130) 173.632 ms 188.868 ms
    ae-117-3503.edge3.london1.level3.net (4.69.166.138) 166.547 ms
    10 bezeq-inter.edge3.london1.level3.net (212.113.15.78) 172.462 ms 195.081 ms 216.898 ms
    11 bzq-219-189-153.dsl.bezeqint.net (62.219.189.153) 246.571 ms
    bzq-219-189-5.dsl.bezeqint.net (62.219.189.5) 239.809 ms
    bzq-179-72-241.cust.bezeqint.net (212.179.72.241) 247.476 ms
    12 bzq-179-124-186.cust.bezeqint.net (212.179.124.186) 240.345 ms
    bzq-114-65-2.cust.bezeqint.net (192.114.65.2) 232.201 ms
    bzq-179-124-29.cust.bezeqint.net (212.179.124.29) 268.281 ms
    13 bzq-114-65-2.cust.bezeqint.net (192.114.65.2) 250.264 ms
    bzq-168-58.dsl.bezeqint.net (62.219.168.58) 247.213 ms
    bzq-179-124-186.cust.bezeqint.net (212.179.124.186) 254.732 ms
    14 bzq-179-124-186.cust.bezeqint.net (212.179.124.186) 265.885 ms 278.841 ms
    bzq-168-58.dsl.bezeqint.net (62.219.168.58) 235.418 ms
    15 bzq-82-80-224-188.cablep.bezeqint.net (82.80.224.188) 263.970 ms 242.059 ms
    responseil.com (213.184.126.162) 244.973 ms !Z
    16 bzq-82-80-224-188.cablep.bezeqint.net (82.80.224.188) 251.901 ms 242.360 ms
    responseil.com (213.184.126.162) 235.810 ms !Z
    17 responseil.com (213.184.126.162) 340.863 ms !Z 409.239 ms !Z 411.333 ms !Z


    Now back at home, I access the website fine (on the same laptop) and I get these results:

    $ ping motoringalliance.com
    PING motoringalliance.com (199.91.124.20): 56 data bytes
    64 bytes from 199.91.124.20: icmp_seq=0 ttl=51 time=61.999 ms
    64 bytes from 199.91.124.20: icmp_seq=1 ttl=51 time=104.372 ms

    $ traceroute www.motoringalliance.com
    traceroute to motoringalliance.com (199.91.124.20), 64 hops max, 52 byte packets
    1 onhub.here (192.168.86.1) 2.423 ms 1.341 ms 0.923 ms
    2 96.120.89.157 (96.120.89.157) 20.053 ms 10.833 ms 10.085 ms
    3 te-0-7-0-1-sur04.sfpine.ca.sfba.comcast.net (68.86.142.13) 11.280 ms 11.539 ms 12.891 ms
    4 be-312-ar01.hayward.ca.sfba.comcast.net (162.151.79.89) 11.256 ms 11.541 ms 11.452 ms
    5 hu-0-19-0-0-ar01.santaclara.ca.sfba.comcast.net (68.85.154.253) 13.252 ms
    hu-0-19-0-1-ar01.santaclara.ca.sfba.comcast.net (68.85.57.177) 13.578 ms
    hu-0-0-0-1-ar01.santaclara.ca.sfba.comcast.net (68.85.57.145) 17.204 ms
    6 be-33651-cr01.sunnyvale.ca.ibone.comcast.net (68.86.90.93) 12.539 ms 12.686 ms 28.516 ms
    7 he-0-11-0-1-pe02.529bryant.ca.ibone.comcast.net (68.86.86.146) 17.657 ms 17.632 ms 13.016 ms
    8 50.248.118.238 (50.248.118.238) 21.354 ms 14.846 ms 13.026 ms
    9 be2015.ccr21.sfo01.atlas.cogentco.com (154.54.7.173) 13.455 ms 14.083 ms 14.023 ms
    10 be2132.ccr21.mci01.atlas.cogentco.com (154.54.30.54) 56.452 ms 56.803 ms 56.895 ms
    11 38.104.86.86 (38.104.86.86) 62.562 ms 205.287 ms 63.665 ms
    12 te2-1.cr04.mci02.awscore.net (162.208.87.6) 86.100 ms 73.247 ms 63.723 ms
    13 motoringalliance.urljet.com (199.91.124.20) 62.417 ms 62.837 ms 67.436 ms

    My router at home uses Google DNS servers.

    If I go back to tethering, I get redirected again. Let me know if you'd like me to try anything to gather information.
     
  3. rkw

    rkw Well-Known Member

    May 7, 2009
    1,253
    443
    83
    San Francisco
    Ratings:
    +449 / 0 / -0
    #83 rkw, Apr 9, 2016
    Last edited: Apr 9, 2016
    Okay, it's pretty clear that someone is hijacking the DNS. I get 213.184.126.162 very consistently when I move over to tethering and 199.91.124.20 when I'm not.

    Edit: but the DNS hijack is only happening when I tether to my AT&T phone. Doesn't happen when I tether to my T-Mobile phone.
     
  4. 00Mini

    00Mini Well-Known Member

    Feb 24, 2013
    21,902
    2,126
    113
    Retired
    Ratings:
    +3,135 / 6 / -5
    It happened again to me last night at about 9:20. I tried accessing the site several times before midnight with no success until again this morning. If'n it means anything we use our cable provider Suddenlink for internet access.
     
  5. BlwnAway

    BlwnAway Well-Known Member

    Nov 24, 2011
    474
    290
    63
    Ratings:
    +314 / 0 / -0
    #85 BlwnAway, Apr 10, 2016
    Last edited: Apr 10, 2016
    Question for everyone, are we possibly using the same provider, I'm using ATT bundled with my DirecTV package.
    The reason I ask, is that it's only happening to me when I use my home Wi-Fi network, been happening all weekend and the only reason I'm able to access now is by simply switching back to my sprint network over cell phone, didn't realise it then, but same applies Friday when I first noticed it.
     
  6. Friskie

    Friskie Well-Known Member

    Jul 20, 2009
    1,650
    1,333
    113
    Highly motivated retiree
    In the here and now, for now.
    Ratings:
    +1,339 / 0 / -0
    We're on AT&T running thru a brand(?) wireless router. I tried loading M/A with firefox a minute ago and nuttin'. Got on this time with IE by shortcutting to a M/A group then on to the forum. There's no consistency to making access. Chrome, however, is right out.

    I don't think AT&T is the issue. I've got a tablet I run thru a Verizon jetpack and the same thing happens with the 'youforgottorenew' BS.
     
  7. Grizld700

    Grizld700 Well-Known Member

    Feb 2, 2016
    1,212
    47
    48
    Service Advisor at a Toyota Dealer
    Eastern Iowa
    Ratings:
    +52 / 0 / -0
    I've been unable to log on with my Pc since Saturday. Ww2 stuff that redirects me to random pages.

    However using my iPhone (as I am right now) everything works peachy.
     
  8. DneprDave

    DneprDave Well-Known Member
    Supporting Member

    Oct 23, 2010
    2,953
    1,501
    113
    Engineer
    Pacific NW
    Ratings:
    +1,722 / 0 / -0
    I have had no problems, ever, with my laptop, running Windows 10, Chrome and Comcast.
     
  9. Metalman

    Metalman Well-Known Member
    Lifetime Supporter

    Sep 29, 2009
    12,721
    7,678
    113
    Ex-Owner (Retired) of a custom metal fab company.
    Columbus, Ohio
    Ratings:
    +7,938 / 1 / -0
    I have had no problems, ever, with my Apple laptop or my Windows 7 PC...

    Of course..... my puters wear protection... Because internet...
     
  10. Sully

    Sully Administrator
    Staff Member Articles Moderator

    Jul 21, 2015
    2,097
    912
    113
    Software
    30350
    Ratings:
    +1,102 / 8 / -0
    Thanks for reporting this, we are looking into this.
     
  11. Minidave

    Minidave Well-Known Member
    Lifetime Supporter

    Dec 22, 2009
    5,586
    4,478
    113
    Male
    Overland Park, Ks
    Ratings:
    +5,064 / 1 / -0
    Ever since I found the M/A- M/A responsive thingy, mine's been working perfectly. IE on Win 10.

    I also haven't had any issues signing in from school, I have no idea who carries their service, but they're all on Win 7 and IE, Chrome or Firefox - no issues with any of them.
     
  12. Sully

    Sully Administrator
    Staff Member Articles Moderator

    Jul 21, 2015
    2,097
    912
    113
    Software
    30350
    Ratings:
    +1,102 / 8 / -0
    We think we have found the source of these issues. Not related to the mobile responsive. Will update shortly. Sorry for the inconvenience.
     
  13. Grizld700

    Grizld700 Well-Known Member

    Feb 2, 2016
    1,212
    47
    48
    Service Advisor at a Toyota Dealer
    Eastern Iowa
    Ratings:
    +52 / 0 / -0
    Forgot to mention this is with IE11 or Chrome.
     
  14. Nathan

    Nathan Founder

    Mar 30, 2009
    25,144
    10,052
    113
    Writer
    Short North
    Ratings:
    +10,069 / 0 / -0
    Seems as there is some odd DNS issue going on. Working with the host to get resolved.

    BTW. I can't log in from home right now either. This login is from The Ohio State University Hospital while I drink 2 qts of water in perpetration for a CT Scan. Oh joys.
     
  15. 00Mini

    00Mini Well-Known Member

    Feb 24, 2013
    21,902
    2,126
    113
    Retired
    Ratings:
    +3,135 / 6 / -5
    Good luck with your tests.
     
  16. rkw

    rkw Well-Known Member

    May 7, 2009
    1,253
    443
    83
    San Francisco
    Ratings:
    +449 / 0 / -0
    I confirmed that it was a DNS issue when I saw it happen yesterday. Networking on my Mac is normally set up to use the DNS of the service provider. Pinging motoringalliance.com was being directed to 213.184.126.162. After I changed the networking to use Google DNS (8.8.8.8), pinging reported 199.91.124.20.
     
  17. MCS02

    MCS02 Moderator
    Staff Member Articles Moderator Supporting Member

    Jul 31, 2009
    11,239
    6,205
    113
    Male
    Ratings:
    +7,966 / 10 / -3
    Good luck Nathan!
     
  18. wmwny

    wmwny Well-Known Member

    May 29, 2009
    4,044
    2,240
    113
    Male
    Retired
    Piqua, Ohio
    Ratings:
    +2,803 / 10 / -0
    I HATE typing replies in a half inch space!:frown2:
     
  19. Grizld700

    Grizld700 Well-Known Member

    Feb 2, 2016
    1,212
    47
    48
    Service Advisor at a Toyota Dealer
    Eastern Iowa
    Ratings:
    +52 / 0 / -0
    After several days not being able to log in on the PC today its working!
     
  20. Nathan

    Nathan Founder

    Mar 30, 2009
    25,144
    10,052
    113
    Writer
    Short North
    Ratings:
    +10,069 / 0 / -0
    Took us a while to find the issue. Thanks to the help ya'll gave us we were able to figure out that sometimes there would be an odd redirect due to a rogue DNS setting. Made the adjustment on Sunday but it took a bit of time to propagate.
     

Share This Page