Excellent advice, I'll second that.
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Steve AdministratorStaff Member Articles Moderator
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What's he's really saying...
is that it's a crappy part, the corrosion prevention measures are insufficient and you are not alone. What he isn't saying is if they will fix/replace it before it's shot.
To me, it reads like a very polite blow-off, but you're being blown off none the less. This goes under the "don't worry, they all do that..." category.
Matt -
Metalman Well-Known MemberLifetime Supporter
- Sep 29, 2009
- 7,688
- Ex-Owner (Retired) of a custom metal fab company.
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I would suggest you bring it up the next time you have it serviced. Get it documented on the service agreement. You might be better off down the road if it's on the service agreement, that you were concerned about it, should some disaster strike that leads to some damage that could have been prevented. That's always going to put you in a better position than a verbal discussion. Get it on the service write up each time you bring it in.
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Great advise from Metalman
My $.02.... You have a pretty small sampling of MINI owners polled here, much less MINI owners in the Northeast US. As much as it pains me it might not be a bad idea to post something about this on NAM and see what owners in your neck of the woods are experiencing without any dealer spins on it -
I was considering that, but didn't want to get bogged down with the BS. I trust the info more here.
But I see your point about the geography. -
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countryboyshane New Member
My daily driver here in Detroit has that corrosion on the turbine housing and the midsection but not as severe. The corrosion on the coolant piping is REALLY bad though. I would demand replacement. It shouldn't get THAT bad.
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Not just NAM
Matt -
Rixter Well-Known Member
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No dice from the dealer on the rust. Says it's normal, but we'll keep an eye on it.
However...
I need to give a huge thumbs upto NEW COUNTRY MINI in Hartford, CT
I took the car in for the rust on the turbo, and they said they would take a look at it... anything else they ask?
I mentioned the engine seems to have gotten a little louder, not really rattling, but a louder than usual ticking. Also mentioned that the hood scoop seems to be starting to warp, and let them know I read this was pretty common. Again, they said they would take a look at it and let me know.
After a couple of emails (great communication from them) they tell me they are going to go ahead and replace the timing chain, tensioner, slide rail, guide rails and whatever else is involved due to the 1mm off the length is from allowable. They also told me they would be ordering me a new hood scoop and heat shield for the turbo. All under warranty! I didn't even know MINI made a heat shield, but it's on order and should be in tomorrow.
I'm still a little concerned about the rust, but i am so absolutely pleased with the customer service and attention to detail that New Country MINI gave me. No questions asked about the hood scoop and timing chain.
They have definitely made the customer happy!!
Here's to you New Country :beer, and especially Marissa who exchanged more than 5 emails with me throughout the day regarding my service.
And thanks to you all for your assistance as well.
Side Note - Anyone know what the MINI version of the heat shield is? Pics? Just interested before its on as i have seem all of the aftermarket stuff.
Thanks,
JC -
Metalman Well-Known MemberLifetime Supporter
- Sep 29, 2009
- 7,688
- Ex-Owner (Retired) of a custom metal fab company.
- Ratings:
- +7,960 / 1 / -0
On the down pipe it's #5, if thats the part making the noise?
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The heat shield
for the turbo is the little metal thing with the "no hand" stuff pressed into it...
It's number 17. But there are heat shields all over the place along the exhaust system.
Matt -
Metalman Well-Known MemberLifetime Supporter
- Sep 29, 2009
- 7,688
- Ex-Owner (Retired) of a custom metal fab company.
- Ratings:
- +7,960 / 1 / -0
You beat me Matt....
I was copying the pic.
Or if it's the one over the exhaust manifold #17 & 19
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It changed....
There's an older one (Ended) and two newer ones! You can check the part number listing at REALOEM.com
Matt -
I guess I was thinking aftermarket like M7 and others -
Metalman Well-Known MemberLifetime Supporter
- Sep 29, 2009
- 7,688
- Ex-Owner (Retired) of a custom metal fab company.
- Ratings:
- +7,960 / 1 / -0
It may have broken loose causing some of the rattle?????
Item #6 is the oil line listed @ $32.00. If the rust bothers you, maybe it's something you could replace yourself. They will do it for you @ big $. The other lines are water cooling. -
Good info on the oil line. Should probably go ahead with that before the rust seals those bolts on. -
Metalman Well-Known MemberLifetime Supporter
- Sep 29, 2009
- 7,688
- Ex-Owner (Retired) of a custom metal fab company.
- Ratings:
- +7,960 / 1 / -0
Huh......
Interesting comment on the heat shield needing to be replaced as part of the solution for the warped hood scoop. I just got the new and improved hood scoop last Saturday. They didn't replace my heat shield. Hmmmmmm -
Yeah...
I'll let you know what is actually replaced when it comes in tomorrow. This whole time I was thinking a flat plate that would mount over the turbo. But in the pics you gave, and Matt's comments about a newer version, I'm anxious to see what the dealer means.
I'll make sure i update with parts and pics, I'll ask if i can keep the old one as well to compare.
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