What's up with Best motor works?

Discussion in 'Mid-Ohio Motoring' started by Crankshaft, Mar 29, 2015.

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  1. Ronbo

    Ronbo New Member

    Feb 10, 2013
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    Unfortunately, the only tool in my tool box is a Mont Blanc pen (to write checks with)! So, I've relied John and Anson since I've owned my MINI. Chuck turned me on to them. They've done mechanical stuff, as well as adding a bunch of after market bits and pieces. His labor costs have always been competitive and his work first rate.

    When I was on one of my lets add more stuff and spend more money on my MINI kicks, he actually talked me out of adding a set of expensive drilled and slotted rotors/pads to the car. Said i didn't need them. He could have easily just done what I'd asked and banked the $$$.

    Chris, it's unfortunate and frustrating that he has not performed to your standards. It happens. You can't please all of the people all of the time - I'm sure, as you well know.
    We need to know about the good and the bad.

    You're an excellent and trustworthy mechanic, and as long as I'm living in Ohio no one but you, and that crazy "Scotsman" will ever work on my Rover. As for the MINI, I feel the same way about John and Anson.
     
  2. MothAudio

    MothAudio New Member

    Mar 1, 2014
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    My experience with Best Motor Werks is limited to the last 12 months, in that time I’ve been happy with the service received. John has always been available to answer my many questions but ATST deferred anything specific to his mechanic [Anson]. In that time they’ve changed my oil, swapped some aftermarket lights and replaced timing chain.

    Unpacking the bulbs Anson dropped one that required a replacement. They adjusted the bill so I ended up coming out ahead. Several months later one burnt out and they popped in the replacement I had N/C [Goodyear wanted $80]. When I developed a coolant leak John walked me through the process of “flushing†the system so the heater functioned. Instead of pushing a repair he suggested I could keep an eye on it and if I kept losing coolant to bring it in [knock on wood so far].

    When the timing belt was replaced I was about due for an oil change and he threw that in N/C. Next scheduled work is routine service which coupled with a brake flush he reduced the cost if done ATST.

    While I do not have a long history with them I have no complaints with the service and no surprises with pricing or time needed to complete the work.
     
  3. Nathan

    Nathan Founder

    Mar 30, 2009
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    I had to look this up

    ATST means "At The Same Time"
     
  4. Crashton

    Crashton Club Coordinator

    Jun 4, 2009
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    Thanks Nathan I was even more cornfused than normal by that. :biggrin5:
     
  5. Nathan

    Nathan Founder

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    Glad to help a fellow Old Fart when I can.
     
  6. buckeye3d

    buckeye3d New Member

    Feb 21, 2012
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    Will Best Motor Works install parts you supply or does everything have to be purchased through them?
     
  7. Nathan

    Nathan Founder

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    Probably a case by case decision depending on the issue and the part supplied. I'd call to discuss.

    I've often found that after figuring in shipping that parts prices at Best (incl tax) are comparable in cost for most OEM items.
     
  8. Ronbo

    Ronbo New Member

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    Bought springs and rear sway bar on line. Best did the installation.
     
  9. Crashton

    Crashton Club Coordinator

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    I think if you bring in aftermarket parts Best seems to be happy to install those. My experience.

    Just my .02 on repair parts would you bring your own food to a restaurant & expect them to cook it for you at a reduced rate?

    Best call them & ask. Much better than internet speculation.
     
  10. Dave.0

    Dave.0 Helix & RMW Powered
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    May 4, 2009
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    I have read this thread and I think it's really lame to trash a local business on a web forum they are not on.

    Grow a set and go in and talk to them about your issue but don't spread crap around the web like a little upset teenage girl.

    Just my $.02 from the outside looking in.
     
  11. mrntd

    mrntd Well-Known Member
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    Dave, the people that have mentioned issues with them have talked to them about the issues.

    You trash the F56 and MINI isn't here to defend itself. :D 1st amendment in action and I shall defend it.
     
  12. Crankshaft

    Crankshaft New Member

    Sep 2, 2013
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    This coming from the guy that trashes more things than a garbage man.

    Yes the problems have been brought to their attention in person.
    Once there is a result it will be posted.
     
  13. Dave.0

    Dave.0 Helix & RMW Powered
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    The 1st amendment does not apply to M\A, Nathan has been over that already. :rolleyes:

    The F56 is a car not a person.
     
  14. Crankshaft

    Crankshaft New Member

    Sep 2, 2013
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    Slagging off any paying sponsors hurts Nathan. It's not a democracy, if Nathan doesn't like it he should just delete whatever we say.
     
  15. MothAudio

    MothAudio New Member

    Mar 1, 2014
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    FWIW

    I had Best install PIAA lights I provided no questions asked.

    Having front brake work done in a few weeks - I'll have them quote me on installing TSW springs and bump stops vs Discount Tire.
     
  16. Crashton

    Crashton Club Coordinator

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    #36 Crashton, Apr 25, 2015
    Last edited: Apr 25, 2015
    I'd make sure Discount tire knows how to work on a MINI. Odds are they may never have done a suspension change on one.

    Edit.... Best knows MINI's.
     
  17. CHKMINI

    CHKMINI Club Coordinator
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    I have Auto Assets in Powell do my suspension mods. Having a race team they know what is required. Just my .02
     
  18. Metalman

    Metalman Well-Known Member
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    Called BEST Motor Works today...

    John answered the phone... I told him I would like to get some ATE Brake fluid SL.6 in the 1L can...
    He said they only have it in bulk at the shop...
    He offered to get it ordered for me and would have it for me to pick up this Friday in the afternoon before closing... I said "Great", let's go with 2L's... I didn't haggle over the price, but he offered up a discount on his own.... I wasn't expecting that... I was just happy with the quick service...:Thumbsup:

    Win - Win:Thumbsup:
     
  19. Crashton

    Crashton Club Coordinator

    Jun 4, 2009
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    They are good guys. My local MINI repair friends. :Thumbsup:
     
  20. Crankshaft

    Crankshaft New Member

    Sep 2, 2013
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    I'm glad to hear lots of positives.

    My customer never was able to resolve his issue with best so I'll be checking it for him.
    We all get that one or 2 problem cars that are a pain to get right I guess.
     

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