2nd Gen R56 Cooper S Most liked posts in thread: Wheel Hub/Bearing

  1. Apok

    Apok New Member

    Jun 15, 2013
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    Sadly, finance. The most boring job in the world.
    Columbus, Ohio
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    The initially told me it was the wheel hub/bearing and refused to fix it citing "user abuse". I have replaced the part with a band new one from eminiparts, and that did not fix the issue. Therefor, their diagnosis was wrong. The bearing may have been going out and they saw that, but they didnt look any further than that. There is also a possibility it could be that lower engine mount going bad as well as it doesn't look all that great, but I cant tell if its failing. Not sure that would cause the noise. That really only leaves the driveshaft/axel. Can't hurt to get their opinion, though after my last dealing with them, I'm still not happy with how they handled it.
     
  2. Dave.0

    Dave.0 Helix & RMW Powered
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    May 4, 2009
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    Maybe they can show you the 300 ft pound torque gun they used to put your wheels back on last time.
     
  3. Apok

    Apok New Member

    Jun 15, 2013
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    Sadly, finance. The most boring job in the world.
    Columbus, Ohio
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    I don't know, I bought it stock and as far as I know the previous owner did nothing but drive it normally for about 33K miles. The car as a whole shows no signs of modification or abuse. I will most certainly mention that the bolt was WAY over torqued, we only estimated it at 300 lbs because my 240lb ass was standing on the lug wrench and it wouldn't budge, thankfully we got it off without hurting anything on the car and only breaking easily replaceable tools.

    Previous to my lovely MCS, my dealing with MAG were pleasant and easy going. My last two visits have been less than so. Granted I was working with the Audi dealership, but still I expect the same great service no matter what brand that I buy from them that they support
     
  4. Crashton

    Crashton Club Coordinator

    Jun 4, 2009
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    Hooterville Ohio USA
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    Interesting, our experience with MAG's Audi service was pretty dreadful. We owned 2 of them & suffered through every service visit. Go figure?
     
  5. Nathan

    Nathan Founder

    Mar 30, 2009
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    Sam?

    He's great to work with.
     
  6. CHKMINI

    CHKMINI Club Coordinator
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    Sep 1, 2009
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    Sam has been promoted to the main campus although he may still be introducing the new guy. I met him last week and I feel that he is going to be a good one. He's very interested in what we are doing and has a great attitude. I was impressed!
     
  7. Apok

    Apok New Member

    Jun 15, 2013
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    Sadly, finance. The most boring job in the world.
    Columbus, Ohio
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    Actually it was Michael Deemer. Said he was the new Service Director. Hopefully I'll hear back from him today
     
  8. Apok

    Apok New Member

    Jun 15, 2013
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    Sadly, finance. The most boring job in the world.
    Columbus, Ohio
    Ratings:
    +357 / 0 / -0
    Ok, I finally heard back from MAG. I will be dropping my car of on Tuesday morning at 7:30 and getting a loaner while they figure out the problem. Hopefully it doesn't take too long. But on the bright side, I am on vacation all next week so Ill be able to go get it pretty much at the drop of a hat.