WMW order not delivered at the dragon (Womp, womp)

Discussion in 'MINIs on the Dragon 12 (April 30 - May 4, 2014) - ' started by buttonbag, May 6, 2014.

Tags:
Most Liked Posts
Page 1 of 2
  1. buttonbag

    buttonbag Active Member

    Apr 5, 2013
    178
    133
    43
    Ratings:
    +141 / 0 / -0
    #1 buttonbag, May 6, 2014
    Here's the story, I walked to the WMW tent and asked about my order and without asking who I was, they told me my order was not there yet it's somewhere in Fontana Village but not at the tent currently so check back in a few. 2-3 hours later, I came back and I'm told the guy who was supposed to have it didn't even know about it. And so I was told they're going to have to ship it to me. I thought that was pretty cool since they don't know who I was, yet they're able to ship me stuff (I'm assuming that's going to happen through magic :confused5:).

    I'm wondering, has this happened to anyone else?

    I already sent an email first thing yesterday about it but got no response. I will have to call in a few, but does anyone else know how to best get a hold of way motor works about a pre order that was not delivered at the dragon? Maybe there's a specific person I should be talking to? In any case, I thought my experience was worth sharing to everyone just to see if I should rule them out for any future purchase.
     
  2. Justa Jim

    Justa Jim Well-Known Member
    Lifetime Supporter

    May 6, 2009
    7,422
    1,685
    113
    Ratings:
    +1,685 / 0 / -0
    #2 Justa Jim, May 6, 2014
    Never had anything but the BEST of service from WMW. They are my go to folks for everything. I'm sure it was just a simple mix up. Way will make it right.
     
  3. buttonbag

    buttonbag Active Member

    Apr 5, 2013
    178
    133
    43
    Ratings:
    +141 / 0 / -0
    #3 buttonbag, May 6, 2014
    I hope so, I had such high hopes, I see them being very active on the forums. This is also my first order from them EVER so there goes that first impression.
     
  4. Crashton

    Crashton Club Coordinator

    Jun 4, 2009
    19,428
    10,034
    113
    Retired old fart
    Hooterville Ohio USA
    Ratings:
    +11,662 / 2 / -0
    #4 Crashton, May 6, 2014
    Stuff happens, sorry you had a problem. I'm sure the folks at Way will make it right.
     
  5. Mr. Jim

    Mr. Jim Mudshark
    Lifetime Supporter

    May 22, 2010
    3,390
    1,213
    113
    North Carolina
    Ratings:
    +1,221 / 0 / -0
    #5 Mr. Jim, May 6, 2014
    They'll get back to ya, probably overwhelmed with emails and calls since being away at MOTD.
     
  6. UKCoopeR

    UKCoopeR Active Member

    May 21, 2009
    293
    109
    43
    VA,USA and UK
    Ratings:
    +109 / 0 / -0
    #6 UKCoopeR, May 6, 2014
    Last edited: May 25, 2014
    ..
     
  7. lotsie

    lotsie Club Coordinator

    May 5, 2009
    3,922
    401
    83
    stagehand/part time detailer
    Right here
    Ratings:
    +401 / 0 / -0
    #7 lotsie, May 6, 2014
    Way will find a Way.

    Mark
     
  8. buttonbag

    buttonbag Active Member

    Apr 5, 2013
    178
    133
    43
    Ratings:
    +141 / 0 / -0
    #8 buttonbag, May 6, 2014
    Alright, all of the Miniacs taking Way's side is actually making me feel better. I'll be a good boy and patiently wait for a response. I hope you all are right.
     
  9. Z06_Pilot

    Z06_Pilot Well-Known Member
    Lifetime Supporter

    Jun 12, 2013
    331
    263
    63
    Network Design Engineer
    Columbus, OH
    Ratings:
    +263 / 0 / -0
    #9 Z06_Pilot, May 6, 2014
    My experience with that vendor was not good at all. Will never do business with them again. Got my order quickly, but it was followed by a very, very bad customer service attitude after the sale when I asked for installation advice. Part of the response read, "we don't include installation instructions to avoid liability and lawsuits".......

    The OP asked for experiences with this vendor and I relayed my experience/opinion. Nothing more, nothing less.
     
  10. Crashton

    Crashton Club Coordinator

    Jun 4, 2009
    19,428
    10,034
    113
    Retired old fart
    Hooterville Ohio USA
    Ratings:
    +11,662 / 2 / -0
    #10 Crashton, May 7, 2014
    I have no experience with this vendor. But what I posted stands.
     
  11. Dave.0

    Dave.0 Helix & RMW Powered
    Lifetime Supporter

    May 4, 2009
    25,021
    13,497
    113
    Burbs of Philly, PA
    Ratings:
    +14,644 / 10 / -4
    #11 Dave.0, May 7, 2014
    Lets just say I got all my EBC Red pads from him. :rolleyes::mad::frown2::nonod:
     
  12. cct1

    cct1 Well-Known Member
    Lifetime Supporter

    May 5, 2009
    3,378
    3,368
    113
    Ratings:
    +3,369 / 0 / -0
    #12 cct1, May 7, 2014
    I have ordered stuff from Way, most recently the dipstick he had on special, and although he can be frustrating, he's also helped me out a few times, and I'd definitely buy from him again. One thing I've learned--NEVER order anything around MOTD unless it's an emergency. All the vendors are plugged to gills, and very few of the MINI vendors, save for guys like Aaron at Outmotoring, are well organized--they're all relatively small operations. It'll get sorted out, but there is a huge backlog this time of the year, and not just for Way.
     
  13. Crashton

    Crashton Club Coordinator

    Jun 4, 2009
    19,428
    10,034
    113
    Retired old fart
    Hooterville Ohio USA
    Ratings:
    +11,662 / 2 / -0
    #13 Crashton, May 7, 2014
    Smokin hot deal I'll bet. :wink:
     
  14. buttonbag

    buttonbag Active Member

    Apr 5, 2013
    178
    133
    43
    Ratings:
    +141 / 0 / -0
    #14 buttonbag, May 8, 2014
    I got a call from Waylen today, he sounds pretty reliable and was honest about what really happened. My faith in him is restored.
     
  15. maacodale

    maacodale Club Coordinator

    May 7, 2009
    546
    255
    63
    Maaco Collision Repair & Auto Painting Center owne
    Poquoson, VA
    Ratings:
    +265 / 0 / -0
    #15 maacodale, May 9, 2014
    I and several other local club members have ordered from Way a bunch. Never an issue. Stuff happens, but I'd feel better dealing with Way than 90% of the folks out there. I bet you'll be fine.
     
  16. JackMac

    JackMac Well-Known Member

    Jan 1, 2010
    399
    251
    63
    PA
    Ratings:
    +256 / 0 / -0
    #16 JackMac, May 9, 2014
    I ordered a set of front pads from WMW on the Monday of MOTD. The timing was out of necessity, this was not planned. They were packaged and shipped and arrived at my doorstep by following week. No issues whatsoever!
     
  17. jeffster06

    jeffster06 Active Member

    Apr 23, 2010
    420
    111
    43
    Dallas, GA
    Ratings:
    +111 / 0 / -0
    #17 jeffster06, May 11, 2014

    You make it seem as though Way makes EBC red pads.... Not really his fault for shotty quality on EBC's part.
     
  18. cct1

    cct1 Well-Known Member
    Lifetime Supporter

    May 5, 2009
    3,378
    3,368
    113
    Ratings:
    +3,369 / 0 / -0
    #18 cct1, May 11, 2014
    Nah, we ALWAYS blame the vendor. It's playground rules, and we love them.
     
  19. jeffster06

    jeffster06 Active Member

    Apr 23, 2010
    420
    111
    43
    Dallas, GA
    Ratings:
    +111 / 0 / -0
    #19 jeffster06, May 11, 2014
    This is why I shouldn't drink and get on forums lol. :mad2:
     
  20. TheModFather

    TheModFather Well-Known Member

    May 15, 2012
    6,023
    5,310
    113
    11 years in the ARMY, 2 years of being a multitale
    North Denver CO.
    Ratings:
    +5,322 / 0 / -0
    #20 TheModFather, May 11, 2014

    Happens to me from time to time... :)
     
Page 1 of 2

Share This Page