Most liked posts in thread: WMW order not delivered at the dragon (Womp, womp)

  1. Kellen@Craven

    Kellen@Craven New Member
    Motoring Alliance Founding Sponsor

    May 4, 2009
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    Talking about Minis and stuff
    Portland, OR
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    This particular ScanGauge cradle issues traces back to me, actually. We had a shipment of stuff headed to Way that went straight to Fontana. It was not his or my first choice, but it is what happened.

    They arrived in time, but the desk misplaced the package...until after MOTD. That's not your problem, OP, nor Way's but mine and Craven's.

    Your FlexPod Scangauge kit is on it's way to you this very morning via express mail. I am really sorry about the wait!
     
  2. cct1

    cct1 Well-Known Member
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    May 5, 2009
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    Nah, we ALWAYS blame the vendor. It's playground rules, and we love them.
     
  3. Mr. Jim

    Mr. Jim Mudshark
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    May 22, 2010
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    They'll get back to ya, probably overwhelmed with emails and calls since being away at MOTD.
     
  4. Z06_Pilot

    Z06_Pilot Well-Known Member
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    Jun 12, 2013
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    Network Design Engineer
    Columbus, OH
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    My experience with that vendor was not good at all. Will never do business with them again. Got my order quickly, but it was followed by a very, very bad customer service attitude after the sale when I asked for installation advice. Part of the response read, "we don't include installation instructions to avoid liability and lawsuits".......

    The OP asked for experiences with this vendor and I relayed my experience/opinion. Nothing more, nothing less.
     
  5. buttonbag

    buttonbag Active Member

    Apr 5, 2013
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    That's awesome, a direct apology and taking responsibility, that says a lot. Thank you for being honest and correcting the issue. :cornut:
     
  6. Dave.0

    Dave.0 Helix & RMW Powered
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    May 4, 2009
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    Burbs of Philly, PA
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    Lets just say I got all my EBC Red pads from him. :rolleyes::mad::frown2::nonod:
     
  7. jeffster06

    jeffster06 Active Member

    Apr 23, 2010
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    Dallas, GA
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    This is why I shouldn't drink and get on forums lol. :mad2:
     
  8. Justa Jim

    Justa Jim Well-Known Member
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    May 6, 2009
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    Never had anything but the BEST of service from WMW. They are my go to folks for everything. I'm sure it was just a simple mix up. Way will make it right.
     
  9. Crashton

    Crashton Club Coordinator

    Jun 4, 2009
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    Retired old fart
    Hooterville Ohio USA
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    Stuff happens, sorry you had a problem. I'm sure the folks at Way will make it right.
     
  10. UKCoopeR

    UKCoopeR Active Member

    May 21, 2009
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    VA,USA and UK
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    #6 UKCoopeR, May 6, 2014
    Last edited: May 25, 2014
    ..
     
  11. Crashton

    Crashton Club Coordinator

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    Retired old fart
    Hooterville Ohio USA
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    I have no experience with this vendor. But what I posted stands.
     
  12. cct1

    cct1 Well-Known Member
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    I have ordered stuff from Way, most recently the dipstick he had on special, and although he can be frustrating, he's also helped me out a few times, and I'd definitely buy from him again. One thing I've learned--NEVER order anything around MOTD unless it's an emergency. All the vendors are plugged to gills, and very few of the MINI vendors, save for guys like Aaron at Outmotoring, are well organized--they're all relatively small operations. It'll get sorted out, but there is a huge backlog this time of the year, and not just for Way.
     
  13. Crashton

    Crashton Club Coordinator

    Jun 4, 2009
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    Retired old fart
    Hooterville Ohio USA
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    Smokin hot deal I'll bet. :wink:
     
  14. jeffster06

    jeffster06 Active Member

    Apr 23, 2010
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    Dallas, GA
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    You make it seem as though Way makes EBC red pads.... Not really his fault for shotty quality on EBC's part.
     
  15. TheModFather

    TheModFather Well-Known Member

    May 15, 2012
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    11 years in the ARMY, 2 years of being a multitale
    North Denver CO.
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    Happens to me from time to time... :)
     
  16. vetsvette

    vetsvette MINI Alliance Ambassador

    Nov 9, 2013
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    South Central Virginia
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    I think everyones guilty of PUI every now and then. :ihih:
     
  17. Firebro17

    Firebro17 Dazed, but not Confused
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    Sep 18, 2010
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    Retired CAL FIRE Battalion Chief
    The Great Irrigated Desert of Central CA
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    Heck some don't even need the alcohol...
     
  18. cct1

    cct1 Well-Known Member
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    May 5, 2009
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    Doesn't matter, we still blame Way. Once the initial blame is put down, it cannot be in any way altered by the truth. Playground rule # 2.
     
  19. buttonbag

    buttonbag Active Member

    Apr 5, 2013
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    I hope so, I had such high hopes, I see them being very active on the forums. This is also my first order from them EVER so there goes that first impression.
     
  20. lotsie

    lotsie Club Coordinator

    May 5, 2009
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    stagehand/part time detailer
    Right here
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    Way will find a Way.

    Mark